Privacy Policy - Marcos Cabrera S.L.

Who are we? We are MARCOS CABRERA S.L., and we process your data as the Data Controller. This means that we are responsible for how to use and protect your personal data.

What do we use your data for? We use the data you have provided to us online or through any other means to address your inquiries and suggestions, provide you with services, or supply the requested products.

Why do we have them? We are authorized to process your data for various reasons. When you fill out a form or send an email with a question or suggestion, we have a legitimate interest in addressing it.

With whom do we share your data? We only share data with collaborating companies to address received requests and provide our services or deliver products, banks, and entities required by law. Under no circumstances do we sell your data to third parties.

What rights do you have? You have the right to access, rectify, or delete your personal data. You also have the right to object to the use of data that you have previously authorized, to port them, and not to be subject to automated individualized decisions.

In the processing of your personal data, we apply the following principles to ensure the greatest protection for you:

Principle of legality, loyalty, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you of transparently in advance.

Principle of data minimization: We will only request strictly necessary data in relation to the purposes for which we require them—only the minimum necessary.

Principle of limitation of the storage period: Data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding storage period. In the case of subscriptions, we will periodically review our lists and delete inactive records after a considerable time.

Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

In this privacy policy, you will find more detailed information about the use of personal data from our customers, suppliers, and users, and in general, all individuals who have contact with us, regardless of the means they have used to communicate (online form, by phone or email, in person).

We like to be transparent about what we do with your personal data, ensuring you understand the implications of the actions we take or the rights you have regarding your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy updated, information that you can consult on this same website.

If you have any doubts or want more information about the privacy policy, you can continue reading the document.

MARCOS CABRERA S.L. is committed to complying with current legislation regarding the processing of personal data at all times. Through the following privacy policy, MARCOS CABRERA S.L., in accordance with the requirements established in the GDPR and the LOPDGDD, informs users and individuals whose data it processes:

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA? The data controller for your data is MARCOS CABRERA S.L.:

Identity	MARCOS CABRERA S.L. – B38423414
Adress	Calle Los Sabandeños 6, 1º, 38650 – Playa de Los Cristianos (Santa Cruz de Tenerife)
Telephone	922794313
Fax	922787000
Web	www.marcoscabrera.es
E-mail	ong@marcoscabrera.net
Delegate of our data protection	AIXA CORPORE S.L.

MARCOS CABRERA S.L. informs the user that the data provided through browsing our website or in the sending of emails will be processed by MARCOS CABRERA S.L. and that said processing is recorded in the Treatment Activities Register managed by MARCOS CABRERA S.L., in accordance with the provisions of the GDPR.

2. WHY ARE YOUR PERSONAL DATA USED?

At www.marcoscabrera.es, we process data from both users of our website and third parties who have relationships with us. In order to facilitate your understanding of the treatment we carry out with your data, we have differentiated the purpose for which we use the data, the types of data, and the legal basis based on the category of people whose data we process. Below, we classify the people whose data we process based on the type of relationship they have with MARCOS CABRERA S.L.

2.1. Website Users

What data do we collect from our website users?

a) Data from users who fill out any of the available forms: The personal data that MARCOS CABRERA S.L. requests includes:

Identifying information: name and surname, phone, postal and email address
Data related to the request

b) Data from users who browse our website: Data provided by cookies.

For what purposes will we process your personal data?

When the user accepts our privacy policy, they authorize us to use the personal data provided for the following processes:

Send information and provide the service requested through various forms available on our website.

How do we obtain your data?

We obtain your data through:

The form completed by the website user for the purpose specified in it. The form is subject to the acceptance of this privacy policy through the indicated checkbox.
Navigation data is obtained from different cookies that the user accepts when first accessing www.marcoscabrera.es.

What is the legal basis for processing your data?

The express consent of the user (Article 6.1.a. GDPR) expressed by completing the different forms, and checking the checkbox, legitimizes the processing by MARCOS CABRERA S.L. The user can revoke the consent given at any time; however, revocation does not affect data processing carried out before its revocation. Legitimate interest in profiling navigation and detecting preferences through the installation of cookies. The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the various forms available on our website or requests information about the services provided by MARCOS CABRERA S.L.

2.2. Suppliers

What data do we collect from our suppliers?

a) Identifying data of the supplier: The personal data that MARCOS CABRERA S.L. requests includes:

Identifying information: name and surname, phone, postal and email address
Employment and professional data
Activities and businesses

How do we obtain your data?

We obtain your data through:

The signing of the contract that binds us, acceptance of the presented budget, receipt of invoices from the supplier, and the signing of the Data Processor contract if applicable for the service provided.

For what purposes will we process your personal data?

Manage information related to the data of our supplier companies and their representatives.
Maintenance of the contractual relationship with our suppliers.
Management of payments and collections related to the contracts that bind us.

What is the legal basis for processing your data?

In the execution of a pre-contract/contract to send information and manage the service provided, not being possible otherwise. In the legitimate interest in managing data related to the representatives of MARCOS CABRERA S.L.’s suppliers.

2.3. Clients

What data do we collect from our clients?

a) Data from clients who fill out any of the forms available at www.marcoscabrera.es as well as in the physical establishment of MARCOS CABRERA S.L.:

Identifying information: name and surname, phone, postal and email address
Data related to the request

b) Data from clients who register on our platform:

Identifying information: name and surname, postal and email address, phone, billing address.

c) Data from clients who make a reservation or order at our physical establishment:

Identifying information: name and surname, postal and email address, phone, billing address

d) Data from our clients obtained through our contracts and budgets

e) Data from clients who make a purchase online or in person:

Identifying information: Treatment, name, surname, postal and email address, phone, billing address.
Transaction data: Products purchased/services provided, payment method, invoice, or purchase receipt.

How do we obtain your data?

If you are an online client, we obtain your data through:

The form completed by the user for information and/or budget request, order, or to complete the online purchase in our e-commerce. The form is subject to the acceptance of this privacy policy through the indicated checkbox.
Navigation data is obtained from different cookies that the client accepts when first accessing www.marcoscabrera.es.

If you are a physical client, we obtain your data through:

The customer registration form.
Acceptance of the presented budget.
The signed contract.

For what purposes will we process your personal data?

Generate and manage the documentation associated with your requests and purchases.
Provide information about offers, products, and services related to your purchase.
Process your reservation or online purchase through our platform.

What is the legal basis for processing your data?

In the execution of a pre-contract/contract to send information and manage the service provided or the supplied product, not being possible otherwise. In the user’s consent to receive the newsletter and commercial communications about offers, activities, and promotions from MARCOS CABRERA S.L. and the industry that may be of interest, as well as managing our blog. The user can revoke the consent given at any time. In the legitimate interest in sending information about exclusive promotions, latest news, and personalized information adapted to the profile of the interested party, and in sending satisfaction surveys about the purchased products or services.

3. HOW LONG DO WE KEEP YOUR DATA?

3.1. Website Users

Data processed based on the user’s consent will be retained as long as they remain relevant for the purpose for which they were collected, and the consent is not revoked.

For data processed based on legitimate interest, the retention time will be linked to the reason for data collection, always ensuring appropriate guarantees and respect for the rights and freedoms of the data subjects.

Data processed based on the execution of a contract or the adoption of pre-contractual measures will be kept for the duration of the contractual relationship and the subsequent period required by legal obligations.

The IP address obtained through cookies will be retained for one year to demonstrate the user’s consent.

Regarding the retention period of cookies, more information can be found on our website in the “Cookie Policy” section.

3.2. Suppliers

For data processed based on a contract, or if part of the processing is legitimized by a legal obligation, the data will be kept for the duration of the contractual relationship. The retention period of the data after its conclusion, or if the processing is linked to a legal obligation, will be as legally provided, and revocation of data processing by the data subject is not possible except as legally provided for blocking.

3.3. Clients

For data processed based on the client’s consent, they will be kept as long as they remain relevant for the purpose for which they were collected, and the consent is not revoked.

Regardless of the legitimacy that supported the data collection, it may be processed for scientific, historical, or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of the data subjects.

4. ADDITIONAL INFORMATION ABOUT DATA PROCESSING

Only those over 14 years old can provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data communicated to MARCOS CABRERA S.L. and declares that they are over 14 years old, being solely responsible for false or inaccurate statements.

In the case of making a reservation for a service or online purchase, the interested party must be over 18 years old, the legal age established in the civil code to acquire majority and legal capacity.

Personal data processed by MARCOS CABRERA S.L. may be mandatory or voluntary. Web forms will not request special categories of data to ensure privacy. If it is necessary to collect special category data to provide a service, it will be requested through another means. The data to be requested in the forms are:

Identifying information: name and surname, phone, postal and email address.
Data related to the request.

Voluntary information is information that the user is not obliged to provide to contact us. Fields marked with an asterisk (*) or with the word “(required)” in our forms are mandatory; refusal to provide them will result in the impossibility of providing the service or attending to the request.

If you provide us with third-party data, you declare that you have their consent and undertake to convey the information provided in this clause, exempting MARCOS CABRERA S.L. from any obligation. However, MARCOS CABRERA S.L. may carry out verifications to ensure that the third party has been informed, adopting the diligence measures established in data protection regulations.

5. TO WHOM WILL YOUR DATA BE COMMUNICATED?

Data will not be transferred to third parties except by legal obligation or if necessary to fulfill your request. Recipients to whom your data may be communicated include:

Public administrations and bodies as required by tax, labor, Social Security, or any other applicable regulations.
Data processing companies (providers of fraud detection and prevention, technological services, customer service, advertising and marketing services, and, in general, third-party providers necessary for the provision of services offered by MARCOS CABRERA S.L. such as courier and transportation services, etc.).

6. ARE THERE INTERNATIONAL DATA TRANSFERS?

www.marcoscabrera.es is hosted by Server Central Network, which stores your data in centers located in the United States. By continuing to browse the website, the personal data provided by the user may be stored in the United States, leading to international data transfers.

However, Server Central Network complies with the guidelines of the General Data Protection Regulation (GDPR), either by signing Standard Contractual Clauses (SCCs) to guarantee the appropriate level of protection for user data or by complying with other guidelines established in Articles 46 and 47 of the GDPR. Our website only accesses user data using the following methods:

Through contact forms available to the user on the website.
Through cookies that the user has previously accepted.

International data transfers may also occur concerning the previous transfers/communications, for which MARCOS CABRERA S.L. will use the tools provided in Articles 46 and 49 of the GDPR as a guarantee for transfers to countries without a European Commission adequacy decision. By accepting this privacy policy, you agree to the possibility of international data transfers in accordance with the specified guarantees.

If the requirements established in the GDPR are not met, the data subject may give consent to the international transfer or a contract may be executed in the interest of the data subject. Otherwise, authorization must be requested from the Supervisory Authority.

Additionally, we inform you that some services provided by and for MARCOS CABRERA S.L. may involve the transfer of personal data to a third country outside the EU, in “cloud” services offered by some of the major international providers (e.g., Google, Microsoft). Compliance with the aforementioned requirements will be confirmed in those services. MARCOS CABRERA S.L. never sells user data to third parties.

7. WHAT RIGHTS DO YOU HAVE, AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights with MARCOS CABRERA S.L.: a) Access their personal data b) Rectify them when they are inaccurate or incomplete c) Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected d) Oppose their processing e) Request the limitation of the processing of their data when certain conditions provided by regulations are met f) Request data portability in cases provided by regulations g) Prevent being subject to automated decisions h) Revoke granted consents

To exercise their rights, the user must send a written request indicating the right they wish to exercise and include a document proving their identity and postal or email address for notification purposes. This request can be made either by postal mail to: MARCOS CABRERA S.L. Calle Los Sabandeños 6, 1st floor, 38650 – Playa de Los Cristianos (Santa Cruz de Tenerife), or by email to the following address: ong@marcoscabrera.net.

The interested party is informed that MARCOS CABRERA S.L. has appointed a Data Protection Officer to whom they can address any issues related to the processing of their personal data. The interested party can contact the Data Protection Officer via the following email address aixa0181@dpocanarias.com or at the following postal address: Calle Los Sabandeños 6, 1st floor, 38650 – Playa de Los Cristianos (Santa Cruz de Tenerife). MARCOS CABRERA S.L. must respond to the request to exercise rights within one month from the receipt of the request.

This period may be extended by two more months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month from the receipt of the request, indicating the reasons for the delay. Likewise, data subjects have the right to lodge a complaint with the relevant supervisory authority (Spanish Data Protection Agency) if they believe that MARCOS CABRERA S.L. has violated their rights as recognized by data protection regulations at www.aepd.es.

8. ARE MY DATA SECURE? MARCOS CABRERA S.L. has a current contract with Hostinger International Limited for hosting its website. Hostinger International Limited is a European company and has the latest security measures in place. In any case, MARCOS CABRERA S.L. guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, considering their confidential nature. It commits to keeping such data secret, treating them with the utmost confidentiality. It declares that it has implemented security policies in its information system corresponding to the type of data handled, as stipulated in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data (GDPR). All data provided through our platform are collected using a secure protocol. Our website has an SSL certificate that allows for encrypted connections when a user visits our website and exchanges information with us.

9. LINKS TO OTHER WEBSITES If you choose to leave our website through links to other websites not belonging to our entity, MARCOS CABRERA S.L. will not be responsible for the privacy policies of those websites or the cookies they may store on the user’s computer.

Date: October 3, 2023